Job Ref: 214833534

Date: 2021-10-06 14:56:00

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Life24 Assistive Tech Team Leader

Kents Hill, Milton Keynes

Full Time

Permanent

£37,164.18

Would you thrive in a job that is making a real difference to people’s lives in your region?

Our client is more than just a financially strong Housing Association, they are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for their customers. They provide additional, critical services to support the most vulnerable but they also build shared ownership and outright sales for those who want to get on the property ladder.

They are passionate about their communities and they are committed to being a Learning Organisation, developing talent to deliver their service goals and supporting the next generation into a career in Housing.

About the role:

Our client is currently seeking a Life24 Assistive Tech Team Leader to ensure the delivery of an excellent quality service to their customers and on behalf of partnering agencies, responding to individual needs and operating within budgets and processes.

Your main responsibilities will include:

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Identifying and purchasing appropriate Assistive Technology equipment to meet Telecare (TEC) Services Association (TSA) standards

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Monitoring and developing service quality in order to achieve the appropriate accreditations and to maintain contract compliance for all services

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Managing colleague resources to ensure targets for assessments, installations and reviews are met

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Undertaking regular checks to ensure records are being maintained correctly

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Setting performance targets for the team

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Effectively manage the team including disciplinary, grievance, capability and performance issues

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Developing and implementing strategies to stimulate demand for the Life24 service

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Assisting in the development and promotion of current and new services

What our client is looking for:

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Experience of introducing new services and change management

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Experience of preparing and managing budgets

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Experience of dealing with safeguarding situations

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Experience of preparing and submitting evidence to achieve accreditation / certifications

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Experience of monitoring staff performance

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Thorough knowledge of funding opportunities and good practice managing services

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The ability to to continually review the service and adapt to changing customer need to enable increase in revenue from new customers

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The ability to organise, plan and prioritise

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Good interpersonal skills

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Excellent IT skills

What they offer:

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Annual leave 25 days rising to 30 days with length of service

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Generous defined contribution pension scheme – employer contribution up to 10%

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Life assurance (2x salary)

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Generous sick pay

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Free car parking

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Numerous learning and development opportunities including qualifications

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Paid professional subscriptions (max 2 if both relevant to role)

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Agile working

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Medicash counselling (helpline and face to face)

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On-site wellbeing activities including massages

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Free annual flu jabs

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Plus lots more! (see attached benefits list)

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to customers, great at your job and with a ‘can-do’ attitude, they want to hear from you.

Our client is committed to implementing their Equality, Diversity and Customer Care Policy and are proactive about safeguarding vulnerable adults and children.

NO AGENCIES

Closing date – Wednesday 20th October

Telephone interview date – Thursday 28th October

Face to face interview date – Thursday 4th November

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