Job Ref: 214833740

Date: 2021-10-06 15:05:02

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Customer Relocations Assistant

Kents Hill, Milton Keynes

Permanent

Full time

£21,500 per annum

Would you thrive in a job that is making a real difference to people’s lives in your region?

Our client is more than just a financially strong Housing Association, they are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for their customers. They provide additional, critical services to support the most vulnerable but they also build shared ownership and outright sales for those who want to get on the property ladder.

They are passionate about their communities and they are committed to being a Learning Organisation, developing talent to deliver their service goals and supporting the next generations into a career in Housing.

About the role:

Our client has an exciting opportunity for a Customer Relocations Assistant to join their team to provide organised, flexible and effective support to the customer relocations team. This role will be responsible for taking ownership of enquiries, including succession claims, mutual exchange and joint to sole, signposting to colleagues in the relocations team, other teams or organisations where appropriate.

What they’re looking for:

● Experience in a customer service environment

● Numerate and literate to a minimum GCSE standard (A-C or 1-4)

● Proven success working within a team

● Excellent IT skills

● Clear and effective communicator, able to convey complex information to customers

What they offer:

● Competitive salary

● 25 days holiday rising to 30 after five year’s service

● Aviva Pension Scheme up to 10% company contribution

● Up to 3 paid professional subscriptions

● Excellent training and development opportunities

● Free life assurance

● Enhanced maternity, paternity and adoption leave

● Health cash-plan including employee assistance

● Regular bonus points from our GUS Intranet, which lead to vouchers

● Free parking at all their offices

● Discounted cinema tickets

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to their customers, great at your job and with a ‘can-do’ attitude, our client wants to hear from you.

NO AGENCIES

The closing date for this role is: Thursday 20th October

Telephone interviews will be held: Monday 25th October

Face to face interviews will be held: Thursday 28th October

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