Job Ref: 214261011

Date: 2021-07-22 11:58:15

Apply Now

A beautiful Hotel based near Stokenchurch , Bucks is seeking an experienced Hotel Receptionist to join their team. Previous experience using a booking and payment systems, Guestline Rezlynx is an advantage

The hotel receptionist will welcome and greet guest , answer and direct incoming calls.

* inform guests of hotel rates and services

* make and confirm reservations for guests

* ensure proper room allocation

* register and check guests in

* confirm relevant guest information

* verify guest's payment method

* verify and imprint credit cards for authorization

* issue room keys and direct guests to their rooms

* maintain clear and accurate records of guest room bookings

* compute all guest billings, accurately post charges to guest rooms and house accounts

* receive and transmit messages for guests

* retrieve mail, packages and documents such as faxes for guests

* listen and respond to guest queries and requests both in-person and by phone

* complete and maintain any incident reports, daily activity reports or other reports requested by management

* manage conference room bookings and scheduling

* close guest accounts and check guests out

* review accounts and charges with guests during the check-out process

* process accurate payment of guest accounts

* maintain a neat and orderly front desk and reception area at all times

Apply Now