Job Ref: 214076693

Date: 2021-06-28 17:17:58

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Service Coordinator – Up to £23,000 + Full Package

Location – Olney, Buckinghamshire

Service Coordinator required for a well-established Fire & Security company who install and service range of Fire & Security systems. They have an exciting opportunity for someone looking to join a growing business in their Operations Team. You will be coordinating the Engineering team daily and providing excellent customer service to both customers and internal colleagues.

Service Coordinator Position Overview

• Efficiently forward schedule multiple engineer diaries

• Organising and managing the field engineers on a day-to-day basis

• Answering emails & telephone calls from both customers and internal colleagues

• Administrating job reports from the field engineers

• Responding to reactive works in a proactive way

• Working closely with all members of the operations team

• Working closely with the account managers to provide a high level of customer service to all accounts

• To provide cover to colleagues in the operations department when the need arises

• Organising remedial works following service visits

Service Coordinator Position Requirements

• Experience in an office-based environment

• Highly organised

• A clear understanding of developing & managing a busy workforce of engineers

• You will be able to deliver unrivalled quality customer service

• Comfortable using all Microsoft Office programs

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