Job Ref: 214189250

Date: 2021-07-13 16:12:06

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Sales Order Administrator

Our client is a global leader in electronic key and locker management solutions, they are an award-winning company and growing from strength to strength. A great opportunity has arisen within their fast-paced Sales Team, to support the ever-growing maintenance within company.

As a Sales Order Administrator will be responsible for renewal of software licences, sales order processing and invoicing. You will report to Supervisor Order Entry Team / Export and Dispatch Manager.

Tasks

* Understand the processes required to support the full sales order processing function of following product types: – Software Licences and Partner Programs – Maintenance Contracts – Site visits.

* Renew software licences and partner programs for customers following defined processes and procedures in a timely and effective manner.

* Communicate with customers, both by telephone and by e-mail, to ensure that software licences are renewed in a timely and efficient manner.

* Maintain the necessary records of software licences due and renewed so that the overall licensing process can be monitored and reviewed, and that backlog is minimised.

* Enter orders, understanding the quirks of each of the categories above, to the ERP system using manual, excel template and EDI interfaces.

* Raise customer invoices giving discounts and charging VAT appropriately.

* Answer customer and distributor calls relating to orders and invoicing queries.

* Ensure records are maintained and filed regularly.

* Provide reports for customers as required.

* Additionally, you may be expected processing purchase orders including other type of product.

Requirements

* Attention to detail

* Work well under pressure and willingness to learn on the job.

* Good communication skills

* Proactive approach to resolving issues and team player

* Educated to minimum of GCSE level with a pass in Maths and English.

* Experience with Microsoft Office

* Previous history of customer services / general office duties.

Package

Salary – £20,000 – £21,000 + Bi-annual discretionary bonus totalling £1,000

Hours – 8.00am – 4.30pm Monday – Friday

Location – Olney

Pension – Company pension scheme 5%

Holiday allowance – 25 days holiday + bank holidays + ex-gratia day for Christmas Eve

Additional Benefits –

(+x2 annual salary life cover)

Access to Employee Care scheme

Unfortunately, due to the high number of applications PrinceWood Recruitment receive, we are only able to contact shortlisted candidates. Thank you for taking the time to apply

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