Job Ref: 213589603

Date: 2021-04-21 13:08:12

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Recruiting for a Waking Night Support Worker to join our Young People and Care Leavers in Milton Keynes!

GBP 14,992 working 30 hours per week, plus 25 days Annual Leave (Pro-Rata), Pension schemes, Staff discounts, healthcare and more.

Milton Keynes Young People Services is Supported Accommodation Service for young people aged 16 to 21 years old. The Service encompasses a mix of units across five sites supporting 52 vulnerable young people. The aim of the service is to empower Young People to move towards independent living, supporting their successful transition from childhood; laying the foundations for healthy, ambitious, and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services; substance misuses agencies, housing teams, police and social services.

We are recruiting for Waking Night Support Worker to join our dynamic service and team. In the role of Waking Night Support Worker; individuals will ensure continued support is provided to young people at the standards of day staff with particular focus on safety of vulnerable young people.

Job Overview:
Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaises with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people.

Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and work with in policies and procedures. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service.

Successful candidates will:
– Have a belief in young people, their potential to grow, succeed and thrive independently given the right support
– Be motivated to achieve excellence and have passion for supporting young people to reach their potential, with a 'can do' attitude, and a willingness to get stuck in
– Commit to providing opportunities for young people to achieve their goals
– Be resilient and able to do deal with challenging and diverse behaviours positively
– Have a strong Customer focus and commitment to putting Young People's interests and voices at the heart of all aspects of their support
– Have an outcomes focus and approach to working with young people
– Have strong self-awareness and commitment to acting as a positive role model
– Have commitment to non-discriminatory practice and to promoting equality and diversity
– Have commitment to acting as a corporate parent in all aspects of practice where applicable
– Have a commitment to effective joint working with partners to meet Young People's needs
– Have a strong sense of personal accountability

Key Responsibilities:
– Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals
– Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork
– Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs
– Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service
– Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues
– To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports
– Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
– Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
– Develop and maintain links with all key agencies and service providers in the local community
– Empower customers to ensure they receive the service and benefits they are entitled to
– Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
– Provide concise and clear handovers to the team highlighting any incidents or issues during the night and any follow up actions to be completed

Essential:
– Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

For the full job description, please visit the Look Ahead website

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