SUPPORT WORKER

MILTON KEYNES

£20,000 PER ANNUM

40 HOURS PER WEEK (SHIFT WORK INCLUDING WEEKENDS)

Ivy Recruitment is currently seeking Support Workers for a Young Peoples service based in Milton Keynes.

The role:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

* Building supportive, trusting relationships with customers

* Working proactively with other members of the team to handle the service caseload and administrative responsibilities

* Supporting key customers to set personalised goals in the form of a Support Plan

* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

* Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’

* Proactively manage risk and safety both in and outside of their physical living environment

* Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation

* Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community

* Involving customers in the design, development and delivery of the service

* Empowering customers to ensure they receive the service and benefits they are entitled to

* Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively

* Ensuring the companies Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols

* Adhering to all other company policies and procedures

* Engaging in learning and development activity to increase knowledge and skills

* Day to day instruction/ supervision of Assistant Support Workers/ domestic staff/ Personal Support Assistants where appropriate

* Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

Personal Attributes:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

* Exudes a warm friendly presence and open behaviour

* Prefers working as part of a group or team

* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

* Has a practical and logical mind and is naturally well organised

* Thrives on change and enjoys dynamic diverse environments

* Is confident with high levels of self-esteem

* Is respectful, articulate and sensitive in style of communication

* Is motivated towards excellence and improvement of personal performance with a can do attitude

* Ability to cope positively with challenging and diverse behaviour

For more information on this Support Worker role please apply now with a full CV attached