Job Ref: 214164987

Date: 2021-07-09 12:38:13

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Support Worker/Reviewing Advisor

Kents Hill, Milton Keynes

£24,746.13 per annum

Full Time (36.5 hours per week) – 8.45am – 5.00pm plus requirement to take part in on-call rota

Would you thrive in a job that is making a real difference to people’s lives in your region?

Here at Grand Union, we are more than just a financially strong Housing Association, we are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for our customers. We provide additional, critical services to support the most vulnerable but we also build shared ownership and outright sales for those who want to get on the property ladder.

We are passionate about our communities and we are committed to being a Learning Organisation, developing talent to deliver our service goals and supporting the next generations into a career in Housing.

About the role:

We are looking for a kind and compassionate individual to help us deliver our Life24 service to customers and their families. The purpose of this role will be to review the Life24 service provided to customers and their families to ensure the system is working correctly and continues to meet their needs. You will be required to install and remove equipment where required.

Due to the nature of the role, there may be the requirement to travel between the Bedfordshire and Northamptonshire areas.

What we’re looking for:

* Good IT skills – ability to email, use Microsoft word, excel etc, ability to use tailored computer systems

* An interest in gaining further qualifications to support the role

* Ability to plan own workload with minimal supervision

* Understanding of needs & risk assessment procedures with the ability to encourage customer inclusion in their own assessment & review of need

* Experience of working within a customer facing environment

* Ability and enthusiasm to work with new technology to support independent living

* Ability to promote the service to potential customers and external organisations in a positive & professional manner at every opportunity

* A flexible approach to hours worked and ability to respond to emergencies if necessary (you will be scheduled onto a rolling out-of-hours rota for the Life24 Service).

* The ability to travel effectively and efficiently to all our sites/customers.

Due to the nature of the role, you will be scheduled onto a rolling out-of-hours rota for the Life24 Service.

The successful candidate will be required to take part in an enhanced DBS.

What we offer:

* Competitive salary

* 25 days holiday rising to 30 after five year’s service

* Aviva Pension Scheme up to 10% company contribution

* Up to 3 paid professional subscriptions

* Excellent training and development opportunities

* Free life assurance

* Enhanced maternity, paternity and adoption leave

* Health cash-plan including employee assistance

* Regular bonus points from our GUS Intranet, which lead to vouchers

* Free parking at all our offices

* Discounted cinema tickets

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to our customers, great at your job and with a ‘can-do’ attitude, we want to hear from you.

You are just one click away from starting your journey with us …

Closing date: 25th July 2021

Telephone interview date: 27th July 2021

Interview date: 3rd August 2021

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