Senior Regional Housing Operations Manager / Area Housing Manager / Regional Housing Manager
High Wycombe / Beaconsfield
Salary: £50,000 per annum
Contract: 18 months
As our clients Senior Regional Housing Operations Manager, you will manage the Regional Housing team to deliver all housing management activity and input into the development of key housing management policies and processes.
You will lead the Regional Team of 13 including 2 Senior Housing Officers, to deliver excellent services to customers, driving up service standards and performance to improve customer satisfaction, ensuring that the customer voice is always heard, and the customer experience is paramount.
Ideally you will have / hold:
Social Housing experience – ideally delivering tenancy and estate management services including legal processes.
An excellent understanding of various housing tenures and a good technical knowledge of housing processes.
Ability to interrogate financial and asset management data and report on performance to understand your sub regional area and allocate resources appropriately.
Ability to lead, motivate and empower a team.
A track record of staff management and team development.
Our clients friendly and hardworking team are in the main currently working from home, so they are making the most of the technology available to them to keep in touch and work collaboratively. As restrictions are gradually lifted you will be based at their modern head office set in pleasant surroundings by the river at Wooburn Green, Buckinghamshire, located less than 5 minutes’ drive from junction 3 of the M40, with free parking at the office. You will need a valid driving licence, and as home working will apply to a greater or lesser extent during Covid restrictions, you should have a suitable place to work remotely/at home.
About Our Client
Our client are one of the South East’s leading housing providers. They manage over 15,000 homes across 33 different local authorities.
Our client work hard and strive for excellence. In return they offer a great place to work and an attractive range of benefits, including a Health Cash Plan, bonus potential, competitive pension options and 25 days holiday plus 3 days closure at Christmas.
They welcome applications from all sections of the communities they work in. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification.
Please note that they will be reviewing applications throughout the campaign and may invite candidates to interview at any time, therefore reserve the right to close this role earlier than the published date should a suitable candidate be identified