Job Ref: 214450149

Date: 2021-08-17 11:36:14

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Role Purpose:

To deliver a quality support service for a very reputable and well established homecare brand.

Key Responsibilities:

* Undertake quality support audits within the business.

* Produce Quality Support reports that help the business improve service quality and company standards.

* Provide advice on care and regulatory standards.

* Stay up to date with best practice in health and social care.

* Work with the company owners in devising and delivering training to existing team.

* To work with company owners to support the growth and development of the business.

* Promote the company’s core values.

* Work on ad-hoc projects as workload dictates.

* Attend relevant seminars and courses to ensure continual personal and professional development

Knowledge, Skills and Experience

* Previous experience at a senior level within the health or social care industry from either the public, private or independent sectors.

* Either experience in or very good knowledge of homecare.

* Excellent communication skills, both in person and in writing.

* Good report writing skills

* Good IT skills across the Microsoft range

* Flexible, professional and creative mindset and an open and enquiring mind.

* Emotionally resilient when dealing with challenges.

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