Job Ref: 215194005

Date: 2021-11-18 11:02:13

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Return on Investment is a market-leading, pioneering business based in Nantwich in South Cheshire employing over 300 employees across five locations. ROI is a unique business; our success is based on an absolute focus on delivering excellence to our clients by creating a company that people love to work for.

ROI has diversified our services over the last 18 months; we are increasingly able to provide genuinely innovative solutions to our clients’ challenges.

As a result, we are currently looking for Virtual Account Managers, able to represent a major automotive delivering new business fleet sales and renewals. The role will be with a premium brand and you should possess the experience and capability to take the sale from initial data-led research to ordered vehicle. Please note that as you will be responsible for providing finance proposals to customers, you may be required to complete a credit check.

This role combines providing customers with an excellent experience at the end of their lease (company vehicle) with sales; through having a detailed and in-depth conversations you will be able to provide them with options to sign a new agreement.

This role can be based either from the Milton Keynes or Nantwich office. Due to the ongoing COVID measures we are adopting a hybrid working pattern, so you will be able to work from home in addition to the office. You will be provided with the necessary training and equipment.

The roles involve:

Building and cleansing a database of fleet customers interested in a premium brand
ntroducing fleet customers to the products, qualifying their requirements and presenting compelling proposals
Supporting fleet customers at the end of their vehicle lease, presenting them with suitable upgrade or comparable options and retaining their business
Promoting the brand positively and enthusiastically to new and existing customers
Demonstrating world-class customer service, building excellent relationships with our clients.
Directly relevant experience is not necessary; however, we are looking for:
Excellent communicators, comfortable having conversations with a range of different fleet customers (telephone and email etc.)
Curious, engaging people, comfortable investigating facts and having rich and detailed conversations with customers
Organisation and self-motivation with a strong sense of personal accountability
Strong IT skills; any experience of using CRM/Database systems is advantageous
You should possess both strong customer services skills with the confidence to identify leads and upsell opportunities
A background in Automotive / solutions selling is advantageous.

Why you should work for ROI:

ROI has an excellent track record of innovation, and you will find that our approach will give you excellent support and career development. You will be:

Supported by a skilled and passionate management team in a genuinely new and pioneering area of the business with a new client
Working with some of the world’s most recognisable brands, including BMW, Peugeot, Hyundai, Kia, Honda, LeasePlan and Volkswagen
Given genuine opportunities for career progression and enrichment – there are many career avenues within the business from this entry point into the company
Offered a highly competitive benefits package including a £500 health and wellbeing allowance, medical benefits, the opportunity to apply for funding for future study, access to discounts for the purchase or lease of vehicles and an excellent pension scheme.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.

Location: Nantwich and Milton Keynes
Contract Type: Permanent
Hours: Full Time, 9:00AM – 5:30PM
Salary: up to £26,000 + £6,000 bonus
Benefits: £500 heath allowance, private medical insurance, Health Shield and much more!

You may have experience of the following: Internal Account Manager, Internal Sales Executive, Account Manager, Account Management, Business Development Executive, Business Development Manager, Business Development Representative, Sales Executive, Telesales Executive, Telesales Agent, etc.

Ref: (Apply online only)

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