Job Ref: 213115443

Date: 2021-02-02 10:27:34

Apply Now

About us

Our story began in the 1940’s when the Smith Family started their box making business in East London. Since then, our reputation has grown for quality engineering and dedication to our customers.

As a leading supplier of corrugated packaging and a FTSE 100 business, we operate across 37 countries and employ around 32,000 people. We believe in empowering our people; driving a culture of engagement and continuous improvement to deliver results. So, when you join us, you’ll not be surprised to be given the opportunity to create, learn and innovate.

Our vision is very clear – to become the leading supplier of sustainable packaging solutions.

About the role

We’re looking for a Sales Account Manager to join our expanding online sales team as we strengthen our position in the market and begin to work with more customers around the UK. In this role you will manage the entire sales process, from identification of leads through to closure. This will include understanding the needs of the customer and working with designers and product teams within DS Smith to finding the best solution for them.

You will proactively reach potential customers through a number of channels, keep all information up to date on the customer database, and optimise the sales process by focusing on lead conversion effectiveness. After building relationships with customers you will also become the primary point of contact for any queries they have and will align with the team’s goal of delivering a world-class service in a fast-paced environment so that our customers are delighted every step of the way.

About you

Minimum requirements:

* Strong entrepreneurial drive, curiosity and willingness to innovate and disrupt existing models

* Experience with inbound and outbound call campaigns

* Proficient in use of Microsoft Office, particularly Excel

* Experience in similar role within an e-commerce merchant environment

* Experience working with large product scope databases, which require a high level of organization

* Experience working with technical products and B2B customers

Preferred requirements:

* Knowledge of the Packaging market, with prior experience working for a Packaging merchant

* Knowledge of CRM software such as Hubspot

Benefits

* Competitive salary and commission structure

* Pension scheme

* 25 days’ holiday plus bank holidays

* Life assurance

* Income protection

Location: Milton Keynes

Apply Now