Job Details
Job Ref: 214586476
Date: 2021-09-06 12:46:36
Sales Account Manager
Remote
Salary: £23,000 + OTE (Up to £11,000)
Our client is one of the largest providers of education management software in the UK, they influence the lives of over one million people every day through a range of web and mobile (iOS, Android) products that are built on the SIMS management information system.
Due to continued growth, our client is now looking to recruit a Sales Account Manager to support the field-based sales team with all customer interactions to deliver account growth.
Working as part of a team, your day to day role will include conducting outbound calling campaigns, handling both reactive sales enquiries but also developing business with existing accounts. You will have a portfolio of existing customers and an annual sales target that you will need to plan how to achieve by building solid and strategic relationships in order to sell additional solutions and services. You will assist the field sales team in raising contracts and communicating with customers to ensure a prompt customer response and will set up and run remote product demonstrations to support a sale where applicable.
Responsibilities:
Building relationships within the defined customer territory at multi levels to ensure customer retention levels are achieved
Achieving set daily activity levels including outbound calling, appointment setting, and lead generation in order to build a solid sales pipeline that is a minimum of x 3 sales target
Working closely with the field sales executives to develop strategies to manage your territory and align with retention and sales growth targets
Responsibility for a defined customer territory to account manage, with the expectation of conducting full research on market trends and customer history before setting up regular account management calls
Providing a range of sales/account resources including completion of meeting templates, and collating and distributing follow up actions with the input from field sales executives
Keeping all opportunities and records in CRM up to date to ensure sales tracking accuracy
Management of the Sales process for the assigned territory including ensuring that all opportunities are tracked whilst producing quotations, proposals and information packs where necessary, and processing orders on behalf of the field sales executives
Attendance at sales exhibitions/events, where necessary
Ability to analyse a large volume of client and lead data, in order to develop multiple campaign themes at any one time within your territory
Ability to make a large volume of calls daily, with defined KPI’s that are a minimum requirement, ie dials, conversations, new leads, pipeline add, and closed deals, which will be measured daily, weekly and monthly
Qualification of opportunities by understanding customer needs, budgets, decision-making unit and authority to make a decision
Provide weekly, monthly and quarterly reports to line manager that track progress to plan
Regular (minimum monthly) planning & review meetings with the field sales executives to ensure a cohesive approach is adopted and followed with the territory
Other tasks as and when required and as set out by the business and line management Qualifications:
Degree in related field desirable
2-5 years experience in a sales organisation with at least two years of high volume outbound sales/account management experience with proven success to target
Ability to work in a goal-oriented environment under pressure
Ability to adapt communication style to the targeted audience
Strong interpersonal, verbal and communication skills
Experience working with multiple products and services at any one time
Confident and polished phone prospecting skills required
Outstanding skill in the use of Word, Excel, and various email programs.
Demonstrable organisational skills with the ability to prioritise and multi-task
Charismatic, positive and committed, with a strong work ethic and high levels of energy and honesty
Hungry and motivated outlook with the ability to work on your own initiative
Positively contribute to regular team meetings and coming up with new ideas to achieve sales targets Do you like the sound of this role? If you're a confident sales professional and have a proven ability to achieve stretching sales targets, we'd like to talk to you! Click apply today.
Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status
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