Job Ref: 215378204

Date: 2021-12-14 11:53:20

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Charterhouse medical are recruiting for an exceptional Client Services Team Manager.

This is an amazing opportunity to join one of the world’s leading recruitment groups as they scale up for major expansion into the UK Healthcare market.

At Charterhouse, we select our team from the very best talent in the markets we operate in. If you honestly believe that you are ready to take that step up and prove how good you are in a recognised global business with clear ambition and the resources to make it happen, then now is your time to take action and apply.

The Charterhouse philosophy is that we believe that delivering a best in class service and a company it feels great to be part of starts with finding the best people and creating an environment where they feel supported, nurtured and at their best.

Reach past the horizon of your ambition and join us.

What is in it for you?

You will receive a market leading earning and rewards package that will evolve with your success

You will be listened to and important, forming a strategic part of the bedrock of the UK team

You will benefit from best in class learning and development support

You will have access to professionally accredited coaching and mentoring

You will own your career. Development at Charterhouse is transparent and based on your results

What are we looking for? Our ideal person will be able to…

Support an extensive existing client base by expertly understanding client stakeholder’s needs.

Understand our clients pain points and needs and solve them

Show deep experience in securing new clients

Have extensive working experience with NHS procurement

processes and booking services

Produce and present materials that demonstrate the value of Charterhouse as a commercial partner

Be innovative in exploring new ways of doing business that support client demand

Demonstrate extensive experience in empathetically feeding back to consultants.

Be responsible and accountable for attracting and recruiting the best talent to build an excellent client team.

Develop, guide and mentor team members in career and competencies

.

Resolve client issues quickly and expertly and in harmony with the rest of the business

.

Work closely with senior management team to drive improvements and performance enhancements across all aspects of the business

.

Must have:

A minimum of 2 years running or working at a senior level in a similar function at an NHS Framework employment agency in a client-facing role

Be able to work without a visa in the UK

Be able to attend our offices Monday to Friday

Experience in data management, including building reports

Above average MS Office skills

What you will need for success:

Management techniques

Planning and organising

Motivation of staff

Sound administrative skills

Excellent interpersonal skills

Excellent leadership skills

Excellent analytical skills

Ability to remain calm in stressful situations

Ability to work closely in a team

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