Job Ref: 213464650

Date: 2021-03-31 14:25:22

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Key Accounts CoordinatorLocation: Milton Keynes RDCPackage: Salary up to £25,500 (dependent on experience) plus bonus/commission& other excellent PLC company benefits  Sector: Packaging distribution The Company We, the UK’s largest packaging distributor have an exciting opportunity for an experienced internal sales professional to join our team based in Milton Keynes. We are a committed equal opportunities employer that champions ‘dignity in the workplace’. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Appointing and nurturing sales talent across our business is key to our continued growth. The Key Accounts Coordinator Role  Sales Coordination is a key part of what we do, providing the crucial ‘bridge’ between our customers and our internal purchasing, logistics and external field sales teams. This fast-paced, multi-faceted role will see you handling inbound customer enquiries and processing sales orders. In addition you will assist the external sales executives and generate some outbound activity to help develop customer spend and identify new opportunities. This position is wholly office based and focussed upon customer engagement. You will be focussed on understanding customer needs, to ensure opportunities are realised and first class service is provided at all times. On this occasion we are seeking to hire someone on a full time basis, working Monday to Friday. Key Accounts Coordinator Key Duties
Managing and developing a portfolio of key customer accounts, effectively maintaining profitability
Dealing with incoming queries from key customers and providing advice & solutions
Undertaking outbound activity to help identify and target new customers
Working closely with and supporting the external sales team
Administration of sales orders/quotations, ensuring customer delivery dates are met
Regular use of internal CRM system
Closely liaising with internal departments such as logistics and procurement

 Do you have the correct profile? We know that this role will ideally suit an experienced internal sales person who can demonstrate a good track-record of success in a similarly fast paced, customer focussed position. That said, it’s often about character and personality. So if you fancy a fast paced & varied role where you can showcase your charisma in charming our customers and you’re not afraid to make outbound calls, we would love to hear from you. You will need to learn our internal systems (CRM etc.) but that goes for anyone and we will provide full training. It is however vitally important that you have a first class telephone manner (friendly and professional) coupled with strong administration skills. It also helps if you are commercially aware and target driven.   The PackageWe offer an attractive basic starting salary (commensurate with experience) along with an attractive performance/profit linked bonus scheme and a flexible employee benefits scheme that includes: 25 days annual leave (rising up to 27 days with service plus all bank holidays), additional holiday purchasing scheme, contributory pension & employee discount scheme. Macfarlane Group is also dedicated to maximising every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. Next Steps This is a key appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting our favoured candidate to commence with us ASAP. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven’t heard from us within a fortnight of applying, please assume your application has been unsuccessful on this occasion. NO RECRUITMENT AGENCIES PLEASE

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