Job Ref: 214400221

Date: 2021-08-10 11:49:18

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I am supporting a market leading sales support agency with their search for a Customer Service Advisor to join their team. Providing B2B support for a range of automotive brands, this role looks after a key client account providing inbound customer service support.

About the Role:

Providing customer service support via email, phone & webchat
Resolving a range of inbound queries from pre sales, complaints & warranty issues
Managing caseload efficiently & accurately
Maintaining accuracy on the customer database
Providing a positive, polite & proactive approach

About you:

Strong IT skills
Experience using CRM system
Customer service background, with good communication skills
Professional & empathetic character
An active listener & keen problem solver

This role offers a great package in a company dedicated to delivering world class training to support progression & development. If you are a driven & passionate customer service professional, looking for a role where you can make a significant different in a challenging environment, don't hesitate: apply today!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

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