Job Ref: 214776060

Date: 2021-09-29 16:20:25

Apply Now

Luxury Care Home Opening 2022"

We are excited to be opening a new state-of-the-art luxury care home, Lace Hill Manor, located in Buckinghamshire. We are looking for an enthusiastic and engaging Customer Relations Manager, also known as a Community Liaison Coordinator, who shares our vision and core values.

You will be an important part of growing and developing our sales & marketing team whilst focusing on the targeted budgeted occupancy as we welcome residents into our brand-new luxury service.

We are looking for an enthusiastic and driven individual with ideally 2 years business development experience. This is a unique opportunity for an individual to be part of developing the future of our new home and be an essential part of our commissioning team.

As an integral part of the care home team you will be the first point of contact to support individuals and families through what can be a difficult and emotional process whilst ensuring the effective generation and processing of enquiries at the home.

Your time will also be spent in the local community, building stakeholder and key referrer relationships to identify promotional opportunities to build links and develop contacts and raise awareness of our new luxury care home.

You will ensure all of Lace Hill Manor’s marketing collateral is available to all and up to date and ensure our online presence is current.  You will also be responsible for the PR stories for the home which will showcase the life of our residents, the 5* service we offer and the services unique personality and vibrant culture.

Location: Lace Hill, London Road, Buckingham, Buckinghamshire

About You

Our ideal Business Development Manager / Community Liaison Co-ordinator will have the following skills and values:

At least two years' experience in a sales environment would be desirable.

Direct experience handling care enquiries and liaising with families with in a care environment would be an advantage.

Experience within a care or hospitality environment desirable.

Excellent verbal and written communication skills.

An organised and efficient approach.

A self-starter with an ability to motivate self and others.

A caring empathetic nature.

Strong relationship building skills.

A clinical background (nurse, clinical professional) would be an advantage, but not essential

In return for this you will receive a competitive salary package plus:

25 days annual leave + bank holidays

Fully funded training

Development opportunities

SimplyHealth cover after one year of service, inc. cashback on medical and dental expenses

PerkBox – a range of discounts and free monthly offers for a variety of high street shops and restaurants

Childcare voucher scheme

NEST pension plan

Rewards for 5, 10, 15, 20 and 25 years service

Annual staff recognition MMCG Care Awards

“Maria Mallaband Care Group’s main priority is the welfare and wellbeing of its residents and staff. We have therefore adopted a Group wide policy across all our Homes requiring all new staff to confirm they are willing to receive a [Covid-19] vaccine. Prior to commencing employment, the successful applicant will be required to confirm in writing that they are happy to consent to receiving a Covid Vaccine when available, in accordance with the Government’s UK wide vaccination programme and that they are not aware of any reason why they would should not consent. We are happy to answer any queries any applicant might have about this policy

Apply Now