Job Ref: 214286714

Date: 2021-07-26 16:20:39

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An exciting opportunity has arisen for a Community Liaison Co-ordinator to join The Maria Mallaband Care Group who has a current portfolio of over 80 homes. You will be an important part of a growing and developing sales & marketing team. A clinical background would be an advantage. Therefore, applications from nurses and clinical professionals with suitable skills are welcome.

Competitive Package including commission, depending on experience,

Reporting to the Group Sales & Marketing Director and working closely with the Home Manager the successful candidate will be responsible for supporting the home with the 360 sales & marketing processes. A clinical background would be a distinct advantage as the ability to carry out assessments will enhance the enquiry process. 

As an integral part of the care home team you will be the first point of contact to support individuals and families through what can be a difficult and emotional process. Your main objective will be to meet targeted budgeted occupancy by ensuring the effective generation and processing of enquiries at the home. 

Your time will also be spent in the local community, building stakeholder and key referrer relationships to identify promotional opportunities and raise awareness of the care home. You will ensure all marketing collateral and online presence is current and good news PR stories are created to be posted regularly. 

About You

Our ideal Community Liaison Co-ordinator will have the following skills and values:

A clinical background (nurse, clinical professional) would be an advantage, but not essential

At least two years' experience in sales would be desirable.

Direct experience handling care enquiries and liaising with families with in a care environment would be an advantage.

Experience within a care or hospitality environment desirable.

Excellent verbal and written communication skills.

An organised and efficient approach.

A self-starter with an ability to motivate self and others.

A caring empathetic nature.

Strong relationship building skills.

Benefits

In return for this you will receive a competitive salary package plus:

25 days annual leave + bank holidays

Fully funded training

Development opportunities

SimplyHealth cover after one year of service, inc. cashback on medical and dental expenses

PerkBox – a range of discounts and free monthly offers for a variety of high street shops and restaurants

Childcare voucher scheme

NEST pension plan

Rewards for 5, 10, 15, 20 and 25 years service

Annual staff recognition MMCG Care Awards

“Maria Mallaband Care Group’s main priority is the welfare and wellbeing of its residents and staff. We have therefore adopted a Group wide policy across all our Homes requiring all new staff to confirm they are willing to receive a [Covid-19] vaccine. Prior to commencing employment, the successful applicant will be required to confirm in writing that they are happy to consent to receiving a Covid Vaccine when available, in accordance with the Government’s UK wide vaccination programme and that they are not aware of any reason why they would should not consent. We are happy to answer any queries any applicant might have about this policy

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