Job Ref: 214701312

Date: 2021-09-20 15:25:36

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About the Role

Develop, maintain and measure the company's activity with specific key Clients. Manage all aspects of the company's relationship with the accounts to achieve optimum business retention, profitability and development.

a) Retention – Ensures that clients cross functional and geographical operational requirements are proactively identified and serviced. Establishes quality procedures and process improvement, and reviews to continuously attain service improvements.

b) Profitability – Understanding the commercial model, monitors profitability, identifies threats and opportunities and implements rectification or development actions accordingly.

c) Development – Implements strategies to assist clients in attainment of their corporate growth and efficiency objectives. Implements a programme with the Client to improve their logistics capabilities as measured by cost to value ratios, improved cycle times and improved Client service. Increases the company's revenues and profitability through providing enhanced value added service

d) Sales development from the ground up of specific identified prospective Clients

Qualifications and key skills

International / Domestic contract logistics management

Strong communications skills

Team Leadership ability

Business/ Commercial Acumen

Relationship Management ability

Strategic Vision and Planning skills

Problem solving

Cultural empathy

Selling skills

Self motivation

Project management

Intermediate to Advanced Excel, Word & PowerPoint skills.

Minimum:

2 years’ experience in a strategic client account role

Proven experience of leading/ Chairing client meetings QBR’s/ MBR’s

Proven experience of Commercial account management

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