Job Ref: 213491955

Date: 2021-04-07 09:44:31

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Contract: Permanent

* Hours: 39Hrs [Full-time]

* Availability: Fully flexible [Monday – Sunday, Working 5 Days a Week]

* Location: Milton Keynes Area

As a department manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.

Customers & Teams

* You oversee the training, development and succession of your team.

* You evaluate your team’s performance and provided regular feedback.

* You set development plans, follow-up and take any appropriate actions.

* You communicate clearly, share stores performance and set clear goals.

* You ensure Health & Safety, legal and security are in accordance with H&M standards and local laws to secure all employee and customers safety at all times.

* You strengthen our company culture and coach your team to do the same.

Sales & Profit

* You ensure customer first is top of mind in your department and the store.

* You analyse and follow up on Sales & Profit KPI's for your department.

* You work together with the Visual Merchandisers to maximise sales.

* You work with the Store Management team to maximise conversion.

* Together with the Visual Team support implementation of Commercial actions.

* You ensure Operations & Best Practices are alive and followed

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