Job Ref: 212555044

Date: 2020-10-07 12:13:19

Apply Now

Customer Relocations Coordinator (Housing)

Full time

Kents Hill, Milton Keynes

£27,000

Fixed time for 12 months

Would you thrive in a job that is making a real difference to people’s lives in your region?

Our client is more than just a financially strong Housing Association, they are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for customers. They provide additional, critical services to support the most vulnerable but also build shared ownership and outright sales for those who want to get on the property ladder.

About the role:

The Customer Relocations Coordinator will coordinate customer relocations, responding to changes in customer circumstances that require a home move or changes to their tenancy.

This role involves a lot of administration with regards to the Choice Based Lettings contract which ends May 2021.

What they’re looking for:

Previous involvement in the delivery of allocations and tenancy management services.

Working knowledge of housing legislation and tenancy conditions and allocations systems.

A team worker who can deliver outstanding customer focussed services.

Previous experience of dealing with customers who may be in crisis or experiencing high levels of stress.

The ability to organise and prioritise own workload to meet the demands of a fast-paced environment where priorities can change quickly.

Good IT skills to include experience and use of Microsoft Excel.

What they offer:

Competitive salary

25 days holiday rising to 30 after five year’s service

Aviva Pension Scheme up to 10% company contribution

Cash allowance/essential Car user allowances where specified

Up to 3 paid professional subscriptions

Excellent training and development opportunities

Free life assurance

Enhanced maternity, paternity and adoption leave

Health cash-plan including employee assistance

Regular bonus points from the company Intranet, which lead to vouchers

Free parking

Discounted cinema tickets

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to customers, great at your job and with a ‘can-do’ attitude, they want to hear from you.

You are just one click away from starting your journey

Apply Now