Job Ref: 212796099

Date: 2020-11-23 18:16:59

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Census officers

15 to 37 hours a week

Contract: 23 March 2021 to 29 April 2021 plus holiday

Salary dependent on location

Band 1 – £14.61

Band 2 – £12.64

Band 3 – £11.22

Flexible working hours within these times:

Monday to Saturday: 9am – 8pm

Sundays and bank holidays: 10am – 4pm

60% of your hours must be between:

Monday to Friday: 4pm – 8pm

Saturday: 9am – 8 pm

Sunday: 10am – 4pm

Persuasive people make the census

The census is a survey of the entire population of England and Wales that happens every 10 years. It’s run by the Office for National Statistics (ONS) and gives us a picture of all the people and households in England and Wales.

The information we collect is used to make decisions that affect everyone – things like how many schools, surgeries and hospitals we need.

To make the census a success, we need a team of active, confident officers who can encourage people to complete the Census 2021 online questionnaire.

The role

In this important, temporary role, you will be given a daily workload of household addresses that are yet to complete a census questionnaire. You will visit the addresses and help householders complete their questionnaire – either yourself or by referring them to available support. This will usually happen on their doorstep, but you might also occasionally support your colleagues at community completion events.

Although you will work independently, you will be in a team, with a team leader who will help you settle in. You can fit your hours around other commitments, as long as you work within the hours specified.

About you

We’re looking for motivated individuals who can maintain accurate, timely records and keep the public’s information safe. You will need plenty of resilience because you will be knocking on doors and meeting people from all walks of life.

Some residents will have objections to filling in the questionnaire, and you will need to be confident, encouraging and engaging to help them overcome these barriers.

You will also have excellent customer service skills, be at ease using smartphones and apps, and be able to stay professional and calm in challenging situations.

You must be prepared to travel in this role, although the distance will vary depending on where you work. You might need a current, full UK driving licence and use of a motor vehicle that’s insured for business use. We will pay travel expenses for this.

For roles in Wales, knowledge of Welsh would be an advantage.

To be considered for the role, you must be available from 1 March 2020 to 29 April 2021 inclusive.

People make the census. If you’re looking for temporary work, and you’re interested in making Census 2021 a success for everyone, apply for a census officer role

We can only employ you if you are eligible to work for the Civil Service. Find out more about the Civil Service nationality rules.

COVID-19

Your health, and that of our field staff, is very important to us. We’ll be following the government’s safety guidelines about the coronavirus (COVID-19). Appropriate PPE (Personal Protective Equipment) will be provided to all staff. Social distancing will be maintained throughout the operation

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