Job Ref: 215508669

Date: 2022-01-07 15:44:44

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New Homes Coordinator

Kents Hill, Milton Keynes

Full Time

Permanent

£24,770

Would you thrive in a job that is making a real difference to people’s lives in your region?

Our client is more than just a financially strong Housing Association, they are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for their customers. They provide additional, critical services to support the most vulnerable but they also build shared ownership and outright sales for those who want to get on the property ladder.

They are passionate about their communities and they are committed to being a Learning Organisation, developing talent to deliver their service goals and supporting the next generation into a career in Housing.

About the role:

Our client is currently seeking a New Home Coordinator to join their team. The main purpose of this role is to provide efficient and effective customer service and administrative support for key areas such as new home sales, customer support, market rent management, asset disposals and general team support.

Your main responsibilities will include:

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Supporting the prompt sale and letting of homes including answering day to day calls from potential buyers or those looking to rent homes

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Supporting colleagues to sell homes which may include attendance at occasional viewings, open days and other promotional activities

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Maintaining the deeds register and shared ownership lease library, ensuring that lease agreements are held on electronic systems

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Processing all stages of right to buy (RTB), Right to Acquire (RTA), Voluntary Right to Buy and other LCHO schemes up to completion

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Obtaining valuations, liaising with solicitors and mortgage lenders and keeping purchases up to date at all stages of the process

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Administrating leasehold procedures and shared ownership arrangements

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Replying to leasehold enquiries

What they’re looking for:

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Experience of working within a customer facing environment

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Experience of carrying out administrative tasks within a busy office environment

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Experience of answering telephone calls and dealing with correspondence

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A strong team player

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Good IT and numeracy skills

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The ability to follow procedures, work to deadlines, organise, prioritise and maintain clear and concise records

What they offer:

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Annual leave 25 days rising to 30 days with length of service

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Generous defined contribution pension scheme – employer contribution up to 10%

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Life assurance (2x salary)

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Generous sick pay

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Free car parking

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Numerous learning and development opportunities including qualifications

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Paid professional subscriptions (max 2 if both relevant to role)

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Agile working

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Medicash counselling (helpline and face to face)

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On-site wellbeing activities including massages

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Free annual flu jabs

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Plus lots more! (see attached benefits list)

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to our customers, great at your job and with a ‘can-do’ attitude, our client wants to hear from you.

NO AGENCIES

Closing date: Sunday 23rd January

Telephone interview date: Thursday 27th January

Interview date: Monday 31st January

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