Job Details
Job Ref: 213564247
Date: 2021-04-16 18:44:39
Position: Divisional Operations Manager – South Yorkshire, West Midlands, East Anglia, Hertfordshire, Berkshire, Wiltshire, South Wales
Location: Home Based with regular travel
Salary: Competitive + Benefits (see below)
Benefits: Company car / car allowance, 30% bonus opportunity, company pension scheme, BUPA (couple cover), 33 days holiday (including bank holidays), death in service (4 times salary)
Our client is a national Facilities Management company and due to continued success with a highly respected national Blue-Chip retailer, is looking to recruit a Divisional Operations Manager. This is an immediate vacancy and an important role within the organisation.
Job Outline: –
* The Divisional Operations Manager role is to provide leadership to the field teams, delivering World Class Service in Hard services across multiple sites
* To effectively manage all resources and ensure effective relationships are established and maintained between the customer and field teams
* To ensure that all activities are undertaken within the budget and meet legislative and Health & Safety requirements
Key Responsibilities include: –
* Ensuring all Hard Maintenance services are delivered in line with agreed SLA’s, meeting all statutory and legislative requirements.
* Managing all budgets within target and optimising the best value and where possible the lowest cost, without compromising service.
* Recruiting, coaching, motivating to ensure people performance is optimised.
* Ensuring a divisional training and succession plan is available to meet the people development needs.
* Analysing all performance data to identify opportunities for improvement and drawing up action plans to deliver the required results.
* Co-ordinating all capital plans and support the customer in the development of their annual asset replacement plan.
* Leading the delivery of excellent customer service and relationships.
* Ensuring that all activity compiles with Health & Safety Policies.
* Undertaking any reasonable duties and/or responsibilities as may be required.
Candidate’s Background and Qualifications: –
* Ideally educated to Degree level or similar in a business or technical discipline.
* Experience as a Regional Manager in retail, leisure or FM sector is preferred
* Experience of managing a large and remote team.
* Previous experience of developing client relationships at a stake holder level would be advantageous.
* Strong PC literacy, with experience in extracting, collating, and presenting performance data.
* Strong communication skills, both written and verbal.
* Excellent planning, organising, prioritisation and project management skills.
* Strong results focus.
* Experience in managing financial budgets with previous P&L responsibility desirable.
* High degree of flexibility in working hours with willingness to work flexible hours over a 24/7 operation.
* High degree of mobility to travel extensively throughout the area.
Interested candidates should forward their CV in strictest confidence to Paul Davidson at PDA SEARCH & SELECTION LIMITED
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