Job Ref: 214185580

Date: 2021-07-13 12:42:05

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We are currently looking for a Senior HR Professional to join a company a well-known reputable company within the area of Milton Keynes. Our client represents a portfolio of clients within the financial services sector who have chosen to work as their partner in outsourcing their customer service functions. 

Job Title: Senior HR Advisor 

Hours of Work: Monday to Friday, 9am – 5pm. (some flexibility)

Location: Milton Keynes, MK7

Salary: DOE
 
The Role: 
This role is a generalist role and you will be required to work as alongside the HR Manager however you would need to be able to work autonomously. Ideally, you will be qualified to Level 5 CIPD and will have a generalist background, ideally with experience of working in a multi-site environment. 
  
As a Senior HR Advisor, you will report to the HR Manager and will provide support to the business in all areas. You will take an active role in advising senior managers on the impact of new employment legislation, making recommendations on changes to processes to ensure compliance. 
  
You will be able to demonstrate the ability to support and influence managers in all areas and will have excellent communication skills. 
  
Experience/ Requirements:   

A minimum of GCSE English grade C or equivalent (exceptional circumstances considered). You must have

Superb written and spoken English 

CIPD level 5 qualified or willingness to work towards this 

Strong Employment Law knowledge 

Excellent leadership and communication skills 

Worked within a fast-paced environment 

Essential:

Previous experience in a HR role within Contact Centre

Understanding of HR 

Coaching, Mentoring or Training Experience 

CIPD Qualified to Level 5  

Up-to-date Regulatory Knowledge 

Key Responsibilities:

Sources candidates by utilizing job boards, professional associations, and social networking sites.

Screens candidate application materials. Conducts preliminary interviews to identify applicants who meet the requisite skills and qualifications.

Creates written job offers and communicates with candidates about conditional vs. final offers.

Performs or delegates administrative tasks to junior colleagues including logging applications, scheduling interviews, and pre-employment screenings.  

Partners with payroll vendor to issue pay to employees by exporting data using the Human Resources Information System (HRIS) reporting function, cross checking with physical payroll information, and sending data to the vendor.

Communicates with the vendor on queries, reviews payroll reports for completeness and accuracy, and occasionally approves the final payroll. 

Demonstrates knowledge and understanding of existing policies and procedures to support routine and non-routine inquiries from team members, retirees, beneficiaries, and/or applicants regarding recruitment, employment, benefits, payroll, record keeping, and reporting.

Assists more junior colleagues. Reviews, drafts and updates policies and procedures.

Answers moderately complex to complex employee questions on HR employee policy, practices, procedures and programs.

Meets with team members/managers to document employee relations activities including absence discipline, performance, reorganizations, absence management, and flexible working options

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