Job Ref: 213707229

Date: 2021-05-07 17:36:50

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Solutions Designer

6 month contract

In Scope of IR35

Circa £500 a day

Remote working available until COVID abates – role then based in Slough

Tesco Mobile via KCOM

ABOUT THE TEAM

Tesco Mobile is a great place to be. There’s lots to do and we’re after a proactive Solution Designer to join our Architecture & Design Team. The role involves working to define and shape end to end designs across Tesco Mobile. If you like a challenge and are keen to join the team then we’d love to hear from you.

ABOUT THE ROLE

• End to End design of all Tesco Mobile change, which may include: – billing, self-serve, eCommerce, distribution, Integration, retail and care enhancements.

• Proactively engages with the Tesco Mobile Stakeholders to develop end-to-end solutions that meet their requirements within the agreed scope of projects to which they are assigned.

• Engages with suppliers to ensure their proposed solution(s) meets Tesco Mobile’s requirements.

• Communicates effectively with anyone in any environment, e.g. able to translate complex / technical issues to meet the audience's competency level

KEY RESPONSIBILITIES

• Producing design documentation to define scope and user experience for assigned Tesco Mobile projects.

• Reviewing supplier specifications to ensure it matches the requirements of the key stakeholders.

• Support end-to-end testing of new capability so that it is aligned with user’s expectations and with minimal issues, post go-live

• Acting as the key contact for Tesco Mobile business acceptance when post-implementation issues need further analysis or might impact more than one supplier.

ESSENTIAL SKILLS

• 3+ years experience working in Telecoms Industry , or similar IT-based role.

• Engineering or IT-related degree level qualification or equivalent.

• Solid technical background, including experience with one or more of: self-care systems, webservices, billing, hardened APIs, eCommerce and retail systems

• Good communications skills, with the ability to explain the impact of different options or issues to non-technical stakeholders

• Proven track record of delivering solutions across multiple supplier platforms and impacting on multiple stakeholders, in a timely fashion and with minimal post-live issues.

PERSONAL SKILLS AND QUALITIES

• Logical and creative thinker

• Pragmatic approach to problem solving

• Strong Leadership Skills

• Excellent organisational skills

• Clear communicator

KEY STAKEHOLDERS

• Architecture & Design, Change team peers and leadership team

• Business Owners

• Suppliers and Partners

• Tesco

• Commercial & Marketing Teams

• Take to Market

DESIRABLE SKILLS

• Good understanding of the mobile industry

• Extensive understanding of MVNO systems architecture and business processes

• Experience in working with webservice and APIs

• Experience of one/more compliance frameworks such as PCI, Consumer Credit Act, FCA and Information Security Controls

• Experience of working with both Agile & traditional Waterfall delivery techniques including DevOps and realising cloud hosted services, monitoring and logging tools such as ELK and Splunk

BUSINESS PRINCIPLES

• Actively support and encourage at all times, compliance with our Business Principles, company policies and best practice in security, legal and regulatory requirements, national and international quality standards;

• Safeguard information at all times, paying particular attention to customer data and other sensitive information;

• Only access use or disclose information when it is required to fulfil my Telefónica role responsibilities;

• Ensure that any systems containing my personal information or team information are updated and accurate at all times;

• Recognise the need and seek specialist support to ensure Compliance if uncertain

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