Job Ref: 213969266

Date: 2021-06-14 12:37:21

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As Operations Manager for TriConnex, you will be responsible for the day to day management and delivery of projects in the Midlands.

You will be required to liaise with colleagues within the Company to ensure best practice is shared across all regions. Collaboratively working with the utility's departments promoting a combined service offering, ensuring customer's requirements are met in line with expectations. Driving a positive H&S culture and pro-active approach in developing TriConnex's service offering.

We tailor our approach to our customers individual needs; we've earned a unique reputation for customer service – and we work hard to keep it.

As part of Nexus Infrastructure plc, a provider of essential infrastructure services, TriConnex was created in 2011 and has taken advantage of deregulation in the utilities connections market. Now employing over 250 staff, our goal is to be recognised as the UK's leading independent provider of utility connections to new developments.

You can expect a forward thinking and dynamic environment to develop your career. We offer a competitive salary, 25 days holiday plus bank holidays (additional holiday for long service), life assurance, pension, share investment scheme, discounted gym membership, perks at work offering unique discounts and much more!

Operations Manager Responsibilities:

Assisting and supporting the Senior Operations Manager in the development of the Operations department and offering;
Contributing as a member of the Operations Team to deliver of the company strategy, business plan and objectives.
Responsible for multiple projects ensuring they are effectively managed and delivered in line with customers' expectations, the company 10 day promise and on budget.
Reviewing the weekly schedule to ensure works are undertaken as planned and the correct resources are in place;
Supporting and working with the utility departments to ensure safe working practices are in place promoting a positive H&S working culture;
Monitoring productivity of multiple projects, ensuring best practice and quality networks are constructed in line with adopters' and industry guidelines;
Managing sub-contract civils contractors undertaking off-site works on behalf of Triconnex
Liaising with senior and local representatives of third-party organisations e.g. Developers, Contractors, Highway Agencies or others to build strong relations and network of contacts;
Operations Manager Requirements:

Based in the Oxfordshire, Buckinghamshire, Bedford or Northamptonshire region.
Strong commercial awareness of contract performance including forecasting and programming;
Knowledge of utilities, highways and developer sector technologies, techniques, specifications and standards/codes of practice.
Ability to work as part of a highly focused team to meet deadlines and to work with others to achieve shared goals.
Ability to analyse performance data to recognise trends and implement development plans.
Skilled in the successful management, supervision and delivery of multiple utility projects.
Excellent communication and interpersonal skills, with the ability to build and maintain compelling relationships.
Ability to work on own initiative with a self-motivated approach.
Empathetic approach to both internal and external customers, offering first class customer service at all time with the ability to investigate, resolve or escalate customer issues/requirements.
Technical audits and report writing skills.
Previous experience within a management or supervisory position.
NRSWA, SMSTS and CSCS cards/certification.
Working for any of the companies within Nexus Infrastructure is a rewarding place to be. We know the importance of working towards a common purpose. For us that purpose is Building Bright Futures.

As a business we work to 5 core values which is the blueprint for our mind-set and how we operate:

Challenge assumptions
Find a better way
Support each other to be our best
Make it happen
Keep our word
If you think that you are suitable for this Operations Manager role, please apply now!

Closing Date: 9th July 2021

Nexus Infrastructure plc and its subsidiaries, Tamdown, TriConnex and eSmart networks is an equal opportunities employer, and we value diversity and promote equality across all of our businesses. We welcome applications from all sections of society and are always happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. The terminology used in this advert is not intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

By submitting your application for this position, you are authorising for your personal information to be treated in accordance with GDPR. All information submitted to us in relation to your application will be stored confidentially and will only be used in accordance with the Nexus Infrastructure Privacy Policy

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