Job Ref: 214432318

Date: 2021-08-13 14:22:24

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Delivery Analyst – Energy Industry

Salary: £22,500 – £25,000 – Dependant on experience

Location: Milton Keynes

As a leading supplier of energy management solutions in the UK with an impressive list of blue-chip customers, it is an exciting time to join TEAM as we grow our product and service offering, and our customer base.

With the help of our sister company, EDW Technology, we are ideally placed, in this rapidly changing energy landscape, to deliver technology-driven products and services to help our customers meet their net zero carbon emission targets.

Your role at a glance:

As a Delivery Analyst you will be responsible for the Sigma Energy Management software configuration and data quality for all customers.  You will need to identify and investigate anomalies, escalating them to the customer where possible cost savings could be made in their energy costs. You will work to strict SLAs to deliver reports to customers on a monthly basis, so the ability to interpret information is vital.  Key responsibilities will include:

Dealing directly with customer queries
Configuring and designing reports to meet customer requirements
Maintaining data integrity
Analysing data, making recommendations to the customer to meet their objectives
About You:

We are looking for someone with at least 1 years’ experience in a data analysis and reporting role and who is familiar with working to SLA goals and KPI objectives.  You will be able to demonstrate a passion for working with data, problem solving and customer service in equal measure and be educated to Degree level in a technical, energy or engineering discipline.

About Us:

TEAM is an employee-owned business which means you have an opportunity to influence and share in the company’s success. We operate a profit-share bonus scheme which has the potential to significantly enhance your salary over time. 

Benefits we offer:

Employee ownership profit share bonus scheme
22 days holidays rising to 25 days plus bank holidays
Flexible office and home working
Cycle to work scheme
Free on-site parking
Great office location overlooking Teardrop Lakes
Close to Milton Keynes Central Railway station
Health cash plan – Family cover
Perks at Work Shopping Discounts
Life assurance
Contributory pension
Continued learning and development
Company social events
If you feel like you meet the above criteria of the Delivery Analyst – Energy Industry, please apply now

Apply Now