Job Ref: 213376901

Date: 2021-03-17 09:28:10

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Teleconsult UK are part of the TXM Healthcare Group of companies and due to successes we are now expanding the operational support divison. We are now seeking to add a Operations Coordinator to our expanding division.
TCUK was founded in 2018 and is a successful Teleradiology reporting business that supports clients in the NHS and Private Sector.
TCUK is a CQC registered business and all policies and procedures are in line with CQC expectations.
The duties required to be covered are:
* Assisting day to day to facilitate duties as per the requirement of the Registered Manager and Safeguarding Lead
* Organise radiologists daily workflow and ensure reporting is completed within KPI targets ensuring accuracy and escalation of exceptions.
* Attending to the administration of urgent reporting requests within KPI levels.
* Be proactive and assist with general queries regarding operations as per Registered Manager/Safeguarding needs.
* Daily responsibility for cross checking output against incoming data
* Daily monitoring of the PACS, integrated systems and interfaces
* Making telephone calls as per requirements
* In permanent contact with IT Manager and reporting in swift manner all problems arising from IT issues from Radiologists or Clients
* Communicate effectively with clients to ensure safe standards are met at all times
* Attend meetings where necessary with candidates and clients
* Continually seeking improvements to the service with quality at the forefront of everything we do
* Adopt strict privacy and confidentiality with data and information relating to business functions, staffing and other HR needs
* Refer queries to Registered Manager and Safeguarding Lead
* Maintain files as required, paper and electronic formats as per the team needs.
* Attend conferences as per company needs.
* Compliance with all terms and conditions of employment contracts with regard to information security, confidentiality and data protection.
* Following all Company policies and procedures.
* Reporting information security incidents and events to the relevant Teleconsult responsible person(s).
* Contributing to the achievement of relevant company objectives
* Contributing to internal and external audits.
* Ensuring company policies and objectives are established and communicated to relevant members of staff.
* Ensuring the integration of Quality Information Security management system ‘QISMS’/ISO requirements into Teleconsult processes.
* Ensuring that the resources needed for the management system are available.
* Communicating the importance of effective quality and information security management and of conforming to QISMS requirements.
* Ensuring that the QISMS achieves its intended outcome(s).
* Directing and supporting persons to contribute to the effectiveness of the QISMS.
* Promoting continual improvement.
* Supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility.
The ideal applicant would possess:
A high attention to detail
A good command of verbal and written English
Excellent communication skills
Excellent organisational skills
Excellent analytical and problem-solving skills
Previous experience as a MRI technician/radiographer would be advantageous
If you are interested in this position please contact Rhian Nicholas to further your application

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