Job Ref: 214969739

Date: 2021-10-21 15:15:42

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Hard Services Manager
High Wycombe
£43,000 to £53,000
 
A great opportunity has become available in High Wycombe for a Hard Services Manager to join a significant account working for one of UK and Irelands largest FM Providers.
 
I am recruiting for a Hard Services Manager who is passionate about all aspects of M+E and is enthusiastic about ensuring all standards are reached and exceeded. You need to be an excellent communicator as you will be the point of contact for all hard services across 3 buildings. If you have a proven track record in a similar role, then this could be a fantastic opportunity for you.
 
Our client has over 2000 contracts across the UK and Ireland and employs over 30,000 Employees, they are committed to promoting equal opportunities and value diversity and inclusion. The client have outstanding employee benefits and offer excellent progression and development opportunities within the company!
 
Job Description:
 
To do this job you will need be able to:

To manage and lead the Operations & Maintenance Services team, including Subcontract management.
To safely deliver planned and reactive maintenance across the site
To provide material management and training to all Hard FM.
Develop and demonstrate high levels of SHE behaviours to ensure the teams are Unquestionably Safe through strategic SHE improvements/setting and positive promotion of safety awareness, risk management/compliance.
Strong customer focus and effective communication to ensure that Hard FM services are delivered to meet the customers’ requirements.
Accountable for Service delivery outputs ensuring safety, quality, work acceptance and cost performance is delivered.
Manage teams using firm, fair and consistent values ensuring positive interventions and management actions when necessary.
Be a positive role model and create an environment so all teams have a voice and are aligned to the company’s values, policies and processes.
Use leadership expertise and excellent problem-solving skills to guide the service delivery teams to establish solutions to delivery challenges to ensure schedule compliance.
Liaise closely with the CED and other stakeholders to proactively address delivery problems.
Lead, support and enforce the use of company processes and tools. This will include leading and monitoring the controls required for elements of Training, overtime and pastoral care that will include attendance, performance reviews, sickness, leave and Working Time Directive (WTD)
Management of the Training Matrix and qualifications of our in-house (Hard FM) teams.
Meet customers’ expectations, delivering outputs to time, cost and quality.
Lead a continuously improving culture within teams of responsibility that will provide year on year benefit.  Candidate Profile: 

Strong understanding and experience of Mechanical, Plumbing, Heating and Ventilation systems, Electrical, Emergency Power Systems and Life Safety Systems
Demonstrable experience within a similar management position
Minimum requirement for C&G Level 3 Mechanical / Electrical discipline qualification
Degree or HNC / HND in Building Services Engineering would be beneficial
HTM relevant AP Qualifications desirable
Previous experience of Concept CAFM System desirable
Advanced Computer literacy with Microsoft Excel and Microsoft Office or equivalent
Ability to lead from the front in times of critical events on site
Strong organisational and communication skills with the ability to priorities workloads
Ability to work under pressure whilst remaining calm clear thinking and be able to deliver the required services to the client within given time constraint
Diligent and pro-active
Ability to prioritise and act on own initiative
Excellent organisational skills and exceptional attention to detail  
To apply for this role, please contact me Via (url removed)

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