Job Ref: 213019637

Date: 2021-01-14 15:07:04

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The Role
To manage a designated account base day to day and to achieve activity, growth and customer satisfaction targets. To achieve these targets through identifying sales opportunities, delivering excellent service and proving value to maximising the retention of existing spend.

A typical week as a TAM might involve
Proactively contacting existing customers to establish and build relationships
Interpret and explain customers data to help explain the value of our product and ROI
Utilise internal tools and data to help add value to our proposition
Deliver new rightmove initiatives to customers
Identify new business opportunities, present and close with a bespoke advertising solution
Conduct relevant product and service training with customers
Be the point of contact to answer customer queries, resolve problems and provide solutions to resolve re-occurring issues
Identify training opportunities to support the relationship and deliver
Recording information in relevant databases and ensure CRM’s are kept up to date

We’re looking for someone who
Has consistently over achieved set sales targets in an office based environment
Analytical and confident with data analysis, and building stories around this
Able to thrive in a hardworking and dynamic team
Ability to manage customer expectations and deliver excellent service
Excellent verbal and written communication skills.

We would love someone to have
The Drive to exceed team expectations
Strong desire to ‘get the job done’ and thrive in a hardworking and dynamic team

Monday to Friday 9.00 – 17.30
1 hour for lunch
25 days holiday plus bank holidays

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