Job Ref: 213140941

Date: 2021-02-05 15:04:08

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CRM Manager
Want to work for a small, dynamic, integrated marketing agency; where we believe hard work, gets reward?
Our client has been trading for over 20 years’ working for some of the world’s largest brands; Mercedes-Benz, Sony, Ford Motor Co., Yamaha, Michelin, Lamborghini to name a few. As part of a close-knit team you will be involved in a fast-paced, creative environment, where quality is key.
We are looking for a Customer Relationship Manager to join their small dynamic team based in Olney, Buckinghamshire; who enjoys a ‘can do’ approach, and a passion for both digital marketing and self-development.
Position: CRM Manager
Location: Olney, MK46 4BA
Job type: Full-time, Permanent
Salary: £27,000 to £38,000 per annum dependent on experience
Responsibilities:
Quite simply to help get new customers, and retain them.
* Planning and delivering CRM strategies to increase loyalty and retention
* Working with HubSpot CRM platform structure and ensuring it works seamlessly
* Ensuring the CRM platform captures all required information at key points in the customer cycle
* Mapping customer journeys by analysing touch points along a pipeline and maximising commercial opportunities with this information
* Overseeing all communications
* Monitoring and maximising customer lifetime value strategies
* Segmenting customer databases and maintaining lists of segmented customers
* Identifying new leads and target audiences to optimise return-of-investment
About you:
• Proven CRM experience
• Ability to manage multiple projects simultaneously
• Excellent knowledge of CRM platforms
• An excellent understanding of the wider digital industry
• Ability to build and maintain strong client and team relationships
• The ability to think laterally and be open-minded
• Excellent interpersonal skills
If you have a positive outlook, take pride in your work, love diversity and feel you have what it takes to be RSM’s newest addition then drop us a line with your salary expectation and current notice period.
PLEASE NO AGENCIES. THANK YOU
You may have experience of the following: Client Relationship Manager, Customer Relationship Manager, CRM, Account Manager, Account Executive, Business Development Manager, Business Development Executive, Business Development, Account Management, Relationship Manager, Internal Account Manager, Internal Sales Executive, Sales Executive, etc

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