Job Ref: 215804696

Date: 2022-02-14 10:07:53

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Coeliac UK currently has an exciting opportunity for a Commercial Officer – Licensing, to join our team based in High Wycombe. You will join us on a permanent, full-time basis working 35hrs per week. In return you will receive a competitive salary of circa £25k-£28k based on experience plus 36 days holiday a year including bank holidays.

The Commercial Officer – Licensing role:

The Commercial Officer – Licensing acts as an administrator within the Commercial Services department of Coeliac UK, the charity for people who need a gluten free diet. The Commercial department creates and maintains partnerships with commercial organisations that have a vested interest in the gluten-free market; this includes manufacturers, retailers, foodservice companies, and caterers (including restaurants, hotels and others). The role is responsible for handling all the administration associated with the Crossed Grain trademark, our food safety scheme for food manufacturers. 

Key responsibilities of the Commercial Officer – Licensing:

– To be responsible for proactively managing all aspects of the renewals process for existing licensees of the Crossed Grain trademark food certification scheme

– To assist in account management, including handling all new CGT applications liaising with commercial partners, negotiating licence fees, ensuring that all necessary paperwork is kept up to date

– To ensure that relevant invoices are issued and debts are managed

– To support keeping licensee products updated in the Coeliac UK Food Information Services and specifically the printed Food and Drink Guide

– To assist the Commercial team to generate advertising and sponsorship income where appropriate

– To respond to commercial email and telephone enquiries and Commercial Partner applications

– To ensure the CRM database (Workbooks), monitoring reports and other management tools are updated in a timely manner and to assist with data cleansing where necessary

– To keep monthly and annual reports of commercial revenue up to date

– To provide relevant copy for Coeliac UK publications and the Coeliac UK website as required

– To work with colleagues to develop new opportunities and support wider activities within the organisation

– To gain a working knowledge of other Commercial Officer roles to be able to cover holidays and sickness where appropriate.

Knowledge, Skills and Experience required for the Commercial Officer – Licensing:

– Excellent attention to detail, organisation and administration skills

– Excellent interpersonal and relationship building skills

– Excellent communication skills – oral and written, confident telephone manner

– High levels of analytical and numerical skills

– Excellent IT skills – ideally experience with MS Office, CRM/database use, email marketing services

– Results driven

– Team player with practical, positive and flexible attitude

– Able to meet deadlines and prioritise tasks

– Self-motivated and able to work without close supervision

– Enthusiastic to help with a variety of projects

– Experience of managing financial transactions would be an advantage

– Knowledge of food manufacturing and the FMCG food market would be of benefit though not essential

If you would like to be considered as our Commercial Officer – Licensing, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you

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