Job Ref: 213193053

Date: 2021-02-16 12:13:14

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Job Purpose

Key Responsibilities:

To assist the Quality Engineer in achieving and maintaining all relevant quality standards required for the Company and deal with customer’s requirements and concerns to maintain customer satisfaction.

Role and Responsibilities

* Liaise with both customers and suppliers to ensure both internal and external requirements are achieved.

* Control customer complaints, ensuring timely response and actions and closing out of 8D’s.

* Production support, recommending opportunities and supporting the drive for continuous quality improvement.

* Working other function areas to identify root causes to problems and issues

* Experienced in writing SOPs, and being involved in the creation of control plans, FMEA and PFMEA

* Day to day monitoring of production output ensuring compliance to product specification, including measurements and function testing as required

* Liaise with other departments to resolve quality issues.

* Producing quality documents as needed, to include reports in response to customer complaints

* Undertake both internal and external audits.

* Undertake, where relevant, first-off inspections.

Requirements:

The ideal candidate will have experience of working and developing the following:

* Educated to HND/HNC in a relevant engineering discipline although strong experience supported by relevant qualifications will be considered equivalent

* Use of problem-solving tools and methodology – APQP, FMEA, Control Plans, PPAP, IMDS and 8D’s.

* Experience of manufacturing processes would be advantageous

* Experience of Internal auditing would be advantageous

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