Job Ref: 212242367

Date: 2021-04-28 09:52:40

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Our client are one of the UK's leading independent builders merchants with branches located across the South East. Due to internal opening, they are looking to recruit a Trade Counter Manager to work on the trade counter and supervise 2 members of trade counter sales staff for one of their top performing branches.
Position Overview
This role will involve the running of the trade counter and managing staff and face to face sales for the branch. You would also be accountable for daily administrative tasks as well as dealing with new and existing trade and retail customers and converting their enquiries into sales.
Principal Duties and Responsibilities
* Manage and motivate internal staff members
* Answering incoming phone calls and dealing with customers face to face over the trade counter
* Converting initial contacts to sales
* Producing quotes and sending them out
* Managing CRM, chasing warm leads, and following up on opportunities
* Providing technical advice, support and aftersales
* Identifying existing customers where there is an opportunity to increase annual spend and developing a trade relationship
* Deal with daily administrative tasks including staff rotas
Candidate
As with all growing businesses the culture is entrepreneurial and fast paced. We are looking for an individual who has the appropriate skills and experience to do the job twinned with the desire and capability to grow along with the business which may include growing their own team and driving change.
Our ideal candidate will have experience working in a builders merchants environment or similar and will understand the requirements of both trade and domestic / retail customers.
Our candidate will be strong in operations, hungry for sales, determined to succeed, be self-managed and self-motivated. They will have a warm management style, great product knowledge and have the ability to build relationships with their customers.
A successful candidate will be IT literate and able to pick up the systems quickly and enter data accurately.
If you are interested in this exciting opportunity, please apply now for an immediate interview

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