Job Ref: 213853535

Date: 2021-05-27 18:15:01

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Senior Support Engineer

*Salary £30-35k dependent on experience
*Based in Milton Keynes
*Own transport is essential.

Would you like to join a rapidly expanding IT support company in Milton Keynes?

Are you a proactive IT support professional, with a track record of supporting customers to the highest levels?

We have an exciting opportunity to take your next step with a rapidly growing company in Milton Keynes.

Reporting to the Helpdesk Manager, the position is suited to a Senior 2nd Line Support Technician who is keen to work in a dynamic and vibrant business and someone who has a can-do attitude. Someone who can problem solve, has great rapport and excellent customer service skills, both over the phone and face to face. You will be the escalation point for other team members who need assistance looking into the more complex issues.

Suitable candidates should possess experience of

*PC / Laptop hardware
*Server Hardware
*2nd Line Support / Entry 3rd Line Support
*Working on a service desk
*Problem and incident management
*Microsoft Windows Server 2012 / 2016 / 2019
*Microsoft Windows 7 / 10
*Microsoft Active Directory
*Office 365
*Networks – Cisco Meraki and general understanding of Networking Protocols.
*Broadband
*Hyper V / VMware
*Backup solutions
*VOIP systems
*Microsoft Office
*Service desk ticketing systems

Profile Resourcing is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.

Profile Resourcing is acting as an Employment Agency in relation to this vacancy

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