Job Ref: 214205979

Date: 2021-07-15 11:08:15

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Professional Services Lead – Microsoft Cloud Solutions 

To £80k + Benefits

Remote based + UK/Milton Keynes  

The client:

High growth Microsoft Partner and cloud consulting and services business focussing on Microsoft 365 and Azure solutions into SME and enterprise. 

The Role:

Lead the team to achieve the following outcomes across a c15 person PS/comnsulting team looking to develop and grow. Reportingt o the Cx team and collaborating with peers and colleahues to dleiver fiorst class solutions and see the customer transition in/out of the managed services team.   

– Lead a team of highly skilled Technical engineers to deliver expert consultancy services to external customers

– Manage Team activities, skills, capability, capacity and development to ensure this aligns to the market/Centrality offerings and forecasted business needs

– Manage team utilisation to ensure appropriate balance of chargeable and non chargeable utilisation

– Acts as customer technical escalation for all cloud consultancy engagements (M365 / Azure /Security)

– Provide technical pre-sales assistance to guide/shape new opportunities and provide input to Sales proposals through estimates & statements of work

– Oversee and support team activity to ensure this is progressing to plan/budget & customer satisfaction

– Provide expert consultancy services to plan, architect, document, build, test, migrate and transition to service

– Work in partnership with the Cloud Managed Services team

– Owns the Cloud Adoption tool set, maximising adoption within the team, driving automation to leverage efficiencies and deliver an improved service to customers

– Build external relationships with trusted third-party providers to provide additional capacity as required

– Manage team performance, setting objectives, development

– Work to metrics on team Chargeable v Non-Chargeable Utilisation

– Team skills development & certification planning

– Team Adoption and adherence of Cloud Adoption Framework & Automation Key Experience

– Prior knowledge of leading / managing a highly technical professional services team or being a part iof it and wanting to step up

– Ideally have transitioned from a Technical hands-on role to leadership or be starting too

– Have a solid background within a consulting practice icnlduing CLoud project experience (Azure /M365/Security)

For more information please contact me direct

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