Job Ref: 214756202

Date: 2021-09-27 18:43:23

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Description

To be the first point of contact for visitors and callers to Mirus and to portray Mirus in a manner in keeping with the Mirus values. To ensure smooth running of various admin support areas within Mirus.

Main Responsibilities:

Support various teams with administrative tasks. Activities may include:

* Assisting with raising and processing sales quotes

* Assisting with the recording and management of asset tags

* Assisting with the processing of sales and purchase invoices as required

* Data entry

* Answering phone calls and emails and routing them appropriately

* Assiting various teams with general administative tasks as required

Ensuring the smooth running of the Mirus office. Activities may include:

* Greeting visitors to the Mirus office and getting them drinks as they require

* Conduct new employee inductions, including office tour, health and safety briefing, and fire edvacuation process.

* Dealing with building issues, liaising with the landlord where necessary (LS will do Landlord liaison)

* Allocating keys and alarm fobs for the Mirus office and maintaining a list of keyholders, always ensuring some spare keys are available

* Managing the access control system and the alarm system and CCTV.

* Manage the Health and Safety activities of Mirus and ensure compliance – Office manager will do hazard checking and reporting on accidents etc, managing first aiders and risk assessments by working closely with Compliance department

* Manage the fire safety activities of Mirus, inclluding managing and fire wardens and organising fire evacuations by liaising with landlord and external parties as required

* Ensuring all meeting rooms are tidy after meetings have occurred and that all are clear at the end of each day

* Monitor meeting room usage to ensure people use correct rooms.

* Ordering sandwiches for lunch meetings as required

* Generally ensuring the office looks neat and tidy including the kitchen area (ensuring dishwasher is put on, bins are emptied when full, hand towels are refilled when empty)

* Liaising with the office plant company to ensure the green plants in the office are looked after and look healthy

* Opening the post and distributing appropriately

* Check stock of stationery and kitchen supplies regularly and ensure orders are made as necessary

* Keep track of stock of staff uniforms and propose new orders for approval when necessary

* Administer the Mirus car fleet: conduct monthly vehicle checks, and book MOTs and services as required

* Support Fleet department in ensuring they have a copy of required documents for any staff driving for work purposes

* Work with head office as needed to ensure DSE assessments are carried out at their anniversary.

* Ensure all gym users have an induction and a signed questionnaire.

* Carry out various Word and Excel tasks related to the smooth running of the business (e.g. bulk letter writing to customers about Mirus changes)

* Undertake all other reasonable requests.

Requirements

Knowledge & Experience

• Telephony based customer service experience

• Customer facing customer service experience

• Experience of working in a fast paced office

• Competent in the use of the MS Office suite of software

Skills

Proactive, practical approach to work

Ability to remain professional at all times

Confidence to meet and greet visitors and new starters

Ability to communicate across all teams

Can do attitude

Able to manage own workload and priorities.

Able to work both within a team and using own initiative.

Ability to work in an environment with frequently changing priorities

Values & Behaviours

Teamwork: Communication, Respect, Honesty

Improvement: Educating, Evolving, Analysing

Community: Social Events, Culture, Charitable Endeavours

Benefits

Job Type: Permanent, Role based out of our Milton Keynes offices (flexibility to work remotely up to 3 days per week), 37.5 hours per week (Monday – Friday), Pension, Health Support, Free financial wellbeing services, Training, Gym benefits and more, 20 days holiday (raising by 1/2 day every 6 months of continuous service up to 25 days, excluding bank holidays), Multiple HIIT, general fitness, yoga and meditation classes run virtually each week! (In addition to other wellness events and other social activities and Continual development plans

Good luck and please bear in mind we receive a very high number of applications; we will endeavour to get back to all applicants, however, we thank you for understanding this is not always possible for unsuccessful applicants.

Content + Cloud is proud to be an equal opportunity workplace that is committed to attracting and retaining the best talent regardless of race, sex, age, national origin, religion, sexual orientation, gender identity, disability or criminal history. As part of our compliance requirements, we do undertake background checks which, dependant on levels of security required for the role or client assignment, may include a criminal record check. Please do let us know if you would like more details on the level of checks for the specific role you are applying to.

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