Job Ref: 215951963

Date: 2022-03-03 11:56:21

Apply Now

Lead Data Analyst – Circa £65K – Engagement Solution Brand – Hybrid Working

Robert Walters is working in partnership with a leading employee engagement brand and they are looking for a Lead Data Analyst. The key purpose of this role is to take full responsibility for our data insight analysis across our programmes and clients. This role will deliver vital input into the structure of our programmes from initial concept to ongoing delivery through constant questioning and participation in regular strategy planning meetings.

Responsibilities:

To include, but not be limited to, the following:

Data Management: To take full responsibility for complex, analytical projects through analysing and combining multiple data sources (both internal and external) in order to identify and create new, valuable and accurate data sets, investigating discrepancies
Performance Reporting: To run and manage regular reporting and post-campaign analysis and to deliver actionable insights and recommendations from these in order to continually develop, evolve and improve our programmes. To analyse actual performance against test scenarios and to prove/disprove differing hypotheses to determine and predict future outcomes
Solutions and Change Management: To identify issues and create solutions aligning to our Client's business strategy to improve their customer's experience and ultimately, increase and convert sales. To provide expertise and direction in project build and design to ensure that maximum output and value can be gained from data generated by client programmes
Output Generation and Visualization: Using Power BI to uncover insight, trends and patterns in programme data which will add value to customer and client campaigns. Prepare and present compelling and impactful analysis and findings to internal teams and to Client's using language and terms which can be easily understood by the audience addressed
Data Presentation: leading the development of alternative ways to present data that enable quick and accessible reading for the end-user. Ability to brief these clearly to Business Analysts as needed and share with the team to enable their understanding of what is shared with the client.
Client Analytical Go To: developing your position within the team and with the client that leads the organisation to be seen as the experts in incentives and behaviour data analytics.
Client Responsibility: working with main client contacts to increase awareness of their analysis capabilities by expanding network across analytics, data and MI teams
Accuracy of Output: reviewing existing and future reporting, development, databases and incentives structures and set up to improve the accuracy of the organisation's output across all areas of the program
Testing: involvement in incentives testing to ensure we support the above objective to deliver accuracy at all times. Involvement and review of development projects to ensure consideration is given to the reporting and analytic output requirements for the client. Suggest improvements or amendments to support the analysis requirements.

Person Specification:

A university degree in a numerate discipline
Advanced Access and Excel skills
Experience of statistical techniques (regression models, clustering, statistical tests)
Extensive experience in data analysis and customer insight with the proven ability to explore business performance and then position analysis to address commercial and strategic questions
Experienced user of customer databases and analytical tools (Power BI, SPSS, Python, R and SQL)
Experience of, or at least knowledge, of packages or approaches to displaying data and outcomes in an interesting and compelling way
Ability to evaluate information from multiple sources and understand user behaviour to identify problems and provide solutions
Excellent communications skills with the ability to explain complex information and techniques to a non-technical audience with clarity and integrity
Ability to manage multiple deadlines across multiple projects
Experience of managing a small team

Apply Now