Job Ref: 212730645

Date: 2020-11-10 17:00:52

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Our Client, a leading manufacturer, is looking for an IT technician to support IT staff with various functions, projects and to provide on-going support to users and management when required.

Key Functions

Perform first line IT support such as unlocking of accounts, resetting of passwords, general user IT queries /and problems where possible.

Escalate issues if unable to resolve to Senior IT technician or IT Manager or IT Support company.

Part of the support and back-up rotation team, ensuring that daily/monthly/annual back-ups are complete successfully

Assist with monitoring of Microsoft and other applications, improving them constantly.

Assisting of adding, removing or maintenance of users’ access and privileges for the AS400, mail, windows, INVU and other IT systems where required.

Personal Specification

Will be office based and working from home.
Must be very comfortable interacting with people and have good communication skills.
Have a good general standard of education – Minimum GSCE or equivalent NVQ with IT as preferred subject
Good knowledge of Microsoft products
Experience of an ERP system preferable.

Salary – 19-20k

Hours 37.5 per week – flexible working week between 8am and 5pm

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