Job Ref: 215889102

Date: 2022-02-24 09:27:59

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IT Support Engineer – Linux

Milton Keynes

£28,000 – £30,000

Full Time – Permanent

EDW Technology, established in 1995, is a fast-growing IT company specialising in the energy sector. As a leading supplier of energy management solutions in the UK with an impressive list of blue-chip customers, it is an exciting time for our business as we grow our product and service offering, and our customer base. With the help of our sister company, EDW Technology, we are ideally placed, in this rapidly changing energy landscape, to deliver technology-driven products and services to help our customers meet their net zero carbon emission targets.

EDW is an employee-owned business which means you have an opportunity to influence and share in the company’s success. We operate a profit-share bonus scheme which has the potential to significantly enhance your salary over time.

The Role

EDW is seeking IT Support Engineers with 3+ years’ experience in infrastructure support, configuration management, change management, release management, troubleshooting and problem solving.

As a software development company in the energy sector, we are constantly seeking better ways of operating and making our processes more efficient through use of cloud technologies and development automation process.

This is an outstanding opportunity for someone to build a career as an IT support professional supporting a broad range of infrastructure technologies and to be part of a dynamic and successful software development business offering a varied and challenging workload.

The Candidate

To be considered for the IT Support Engineer position, you will be an excellent communicator with a knack for explaining complex topics in simplistic terms. You will enjoy problem-solving and troubleshooting, and have analytical skills, showing attention to detail. You will be comfortable with assisting customers (internal) via phone, email and remote sharing sessions covering software, infrastructure and cloud hosted platform issues. You will need to demonstrate passion, enthusiasm and energy for technology, whether working with technology in your spare time or staying in touch with modern trends and new technologies.

Required Skills/Experience

Linux Administration experience
Configuration, Software, and Patch Management tools (e.g. Saltstack).
IaaS – AWS or IBM Cloud
Bash and Python Scripting
VMWare
Strong Troubleshooting Skills
Desirable Skills/Experience

Docker
Tomcat Apache
Apache HTTP
Java
Saltstack / Linux configuration management
Monitoring tools
Knowledge of other components such as networks, firewalls, and load balancers
ISO 27001 Framework
ITIL framework
IT Support Engineer – Linux Benefits

Employee Ownership scheme
Hybrid office and home working
Competitive salary
Life assurance
Contributory pension
Health insurance
Flexible holiday
A cycle to work scheme
Childcare vouchers
If you feel for you suitable for our IT Support Engineer – Linux position, please apply now

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