Job Ref: 214035050

Date: 2021-06-22 15:44:00

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Our client has an exciting opportunity for an IT Helpdesk Trainee to join their team. You will provide 1st and 2nd line support for IT and respond to help desk tickets and IT support calls. In addition, you will carry out routine tasks as assigned

Required skills and experience

● Degree in Computer Science/IT or equivalent experience

● Keen interest in IT with good troubleshooting skills

● Team player, willing to get involved in resolving issues

● Good communication skills

Desirable

Any knowledge/experience of the following:

● Windows 10, Word, Excel, Outlook, Server 2016 or above

● Active Directory, Group Policies, Exchange

● Basic understanding of network hardware and technologies

● Virtualisation

● Providing service to others

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available

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