Job Ref: 214424521

Date: 2021-08-12 15:43:49

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Our Milton Keynes based client is looking for a Helpdesk Technician to join their team on a permanent and full-time basis.

Position: Helpdesk Technician

Hours: 8.30am-5.30pm (1 hour lunch)

Salary: £23,000 – £24,000

As part of the Service Department, the Helpdesk Specialist is responsible for technical support delivery ensuring software/hardware functionality is delivered as expected. You will provide 1st line support to major UK customers as well as providing updates to stakeholders including UK based customers and service operations.

Key responsibilities:

Preform 1st Level IT and Hardware support
Diagnose promptly whether on-site support is required
Update in house software systems accordingly
Provide first-class systems support to customers via remote software
Maintain all IT equipment
To establish and maintain effective working relationships with all other departments of the business.
You will have:

Atleast 1-2 years IT experience
Product/Technical: In-depth knowledge of equipment
An understanding of Health and Safety regulations.
IT and Communication Systems: Possesses a sound working knowledge of software packages such as CRM/Dynamics 365
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

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