Job Ref: 212448082

Date: 2020-09-16 10:11:09

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Introduction:

My client a Microsoft Dynamics 365 Partner who specialise in providing small-medium sized businesses with Microsoft Dynamics Solutions, IT Support and Managed Services. We are currently recruiting for an ambitious Technical Consultant to join their growing team and contribute to building a forward-thinking, 'cloud-first' culture, utilising only the latest Microsoft technologies. We manage every project with a joined-up approach between Sales and Delivery, which ensures there is no disconnect between what is being promised and what ends up being delivered.

Purpose & Objective:

The Technical Consultant will be responsible for configuration and customisation whilst implementing Microsoft Dynamics 365 CRM software. You will be supporting the pre-sales process in areas such as demonstrations & research and post-sales, as part of a Support Helpdesk Offering. The role will see the Technical Consultant involved with a variety of client projects, as well as working on the internal development projects.

Background:

We are flexible regarding background and experience, and candidates can fall into any of the below categories:

* Graduate with a Computing / IT degree

* Graduate with the above degrees and has had commerical experience in a position involving development

* Developer with industry experience

* Microsoft Dynamics Technical Consultant

Key Responsibilities:

* Help with analysing the client's business, develop a solid understanding of their technical objectives and contribute to the preparation of client facing demos & proof of concepts

* Work closely with the project delivery and internal product team

* Planning and executing the implementation of CRM functional and technical work

* Responsible for cusotmisation and development as part of client projects

* Researching and staying up-to-date with the latest Microsoft D365 functionality and feeding back to the Account Management Team * Implementing and testing new functionality

* Development of internal systems and processes * Contributing to report writing

* Contributing to the Support Helpdesk and Service-Level Agreements

Requirements:

* Computing Degree educated (Computer Science, Information Business Systems, E-commerce, Computer Applications, etc) and/or 1-3 years' experience working in a pure IT or IT business role

* Good overall and up-to-date knowledge of cloud technologies

* Programming experience is also preferred * Good organisational and time management skills

* Self-motivated with a desire to learn and explore new technologies * Proactive approach to working and personal development

* Attention to detail and values professionalism

* Personable and good communicator within team and potential of being client-facing

* Good overall literacy and numeracy skills

This is an exciting opportunity to join a highly regarded, professional Dynamics 365 Partner, in a team that is dedicated to making every client a great success. Regular training will be a part of the role and in addition you'll get a package including a competitive salary package, holidays and additional benefits. Based in bright, spacious, air-conditioned offices in central MK

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