Job Ref: 212723963

Date: 2020-11-09 17:41:57

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Are you an engineer who can deliver support to VIP level? Have you delivered support within the Financial Sector? One of the UK’s largest lending banks is looking for a skilled engineer to join their VIP support team. You deliver Executive Support via the email/phone and face to face on a shift basis between 8 am and 6.30 pm with occasional weekends.

Your day to day duties will include:

• Comprehensive support of all executive related IT issues and problems

• Escalate problems where necessary to third parties both internal and external

• Respond to phone, Email and face-to-face incidents reported to the team

• Capture all workload activity via Remedy, ServiceNow, and Planview toolsets

• Plan and implement approved desk moves and changes

• Researching & trialing new technologies, products & services, arranging and documenting technology trails for executives.

• Monitor Executive events and hosting preparations

To be considered for this role you must have the following knowledge/experience:

• Experience supporting in Executive environment

• Windows 10 & Office 365 including MS Teams

• MacOS

• Outlook / Exchange 2007/2013 support

• HP Hardware support

• Apple Products (iPads, iPhones)

• Airwatch MDM

• Safenet/ F5 & Cisco RAS

• Endpoint Encryption

• Cisco, Teams & Zoom Video Conferencing/ Audio Visual support

• Home working support

This is an immediate requirement, based in Milton Keynes, that is offered initially at 6 months (most likely to be extended). You will earn £24 via Umbrella and work a 37.5 hour week (including alternate weekends).

With an immediate start if you have the skills and experience detailed above please apply now.

Zoon Link is operating as an Employment Business for this vacancy

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