Job Ref: 215343354

Date: 2021-12-08 12:08:25

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Change, Configuration and Release Analyst – ITIL – SC – Milton Keynes – 6 months – up to £365 /day outside IR35)

Required by our government, public sector client based near Milton Keynes commutable from Northampton, Bedford, North London

Due to the urgency of the assignment, SC or DV Security Clearance essential

The Change and Release Management role will manage the support, coordination and administration activities required to ensure releases are smoothly delivered into live operations.

The role will involve relationship building with both the customer and internal stakeholders to help transition releases and remediate identified items from health checks. This element will ensure services are delivered in line with required security standards and best practice processes to achieve ongoing service excellence.

Essential

•Demonstrable record of delivering results and meeting targets.

•Good analytical skills and the ability to develop solutions with focus on customer needs.

•Effective verbal and written communication skills at all levels.

•Ability to build and maintain customer relationships and exceed expectations.

•Understanding of corporate drivers such as the strategy, values and core behaviours.

•Strong analytical skills. Ability to create, interpret and present data effectively.

•Sound level of technical understanding.

This role should demonstrate knowledge and skills

1.Configuration management

2.Change Management

3.Asset management

Desirable (Professional Qualifications and Accreditation):

•Agile Methodologies Foundation, BCS Agile Foundation Certificate or equivalent accreditation or relevant job experience.

•ITIL v4 Foundation

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