Job Ref: 214969484

Date: 2021-10-21 15:00:50

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Business Intelligence Analyst – Milton Keynes – Highly Competitive Salary – Full Time, Permanent

Crawford is the largest publicly listed independent provider of claims management and outsourcing solutions globally with nearly 9,000 employees in over 70 countries around the world. Providing industry-leading services spanning across loss adjusting, surveying, subsidence, environmental, cyber risk, legal and more.

The Opportunity Business Intelligence Analyst:

You’ll design, create and analyse both operational and client data to identify and predict trends to help drive change in our customer and financial performance. The role is key to our client relationships and our own performance management, giving valuable insights allowing us to continually improve.

What You Will Be Doing:

As a Business Intelligence Analyst you will be working closely with the Client Services and Global Hub teams and Programme Managers to create, modify, troubleshoot and automate the availability of timely and accurate data, along with actionable business intelligence, to satisfy external and internal customers.

Timescale adherence and integrity of the MI Process is essential to ensure all data and reports are accurate, current, complete and consistent. You’ll interpret and analyse raw data, creating meaningful reports which translate well to a non-technical audience and confidently present to internal and external stakeholders.

They’ll also be an emphasis on identifying opportunities to drive changes that help transform claim outcome, together with introducing methods to update, simplify, and enhance data processes, procedures and technologies.

About You:

You’ll ideally be within similar remit with demonstrated experience in data analysis and confident with reporting tools such as Tableau & Power BI.  You’ll also have/be:

A degree in Computer Science or similar discipline would be advantageous, however qualified by experience candidates are equally as welcomed to apply
The ability to present to a varied non-technical audience
Manage IT related projects to resolution
Sound SQL knowledge
Excellent verbal and written communication skills
Advanced MS Excel capability
Python knowledge advantageous
Due to the nature of our business, this role offer is subject to a satisfactory basic DBS check.

Benefits:

Highly competitive salary
25 days holiday
Additional day off for your Birthday
Company pension
Dental plan
Exam support and career progression
Employee assistance programme plus other excellent benefits you’d expect from a leading global organisation
Due to the nature of our work, this role is subject to a satisfactory basic DBS check.

Equal Opportunities

Crawford & Company actively supports Equal Opportunities and embraces Diversity and Inclusion. So what are you waiting for? Apply today, we’re looking forward to your application

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