Job Ref: 214752033

Date: 2021-09-27 13:43:20

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Futures Recruitment Services are seeking a motivated Access Management Analyst to join our client within the Global Access Management team. This position is based in Milton Keynes with work from home available.
The team has a large growth throughout APAC and is now seeking two applicants to join the EMEA team based in Milton Keynes.
Key responsibilities for the Access Management Specialist:
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Takes timely action to ensure assigned issues are resolved.
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Performs access/account support for internal applications, systems, network shares, UNIX servers, and email access.
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Follows up on questions, problems, or suggestions and responds to employee inquiries with an appropriate level of urgency.
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Provides ad-hoc advice and support for non-service catalog items/general queries as directed.
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Takes part in Service Improvement Programs (SIP’s) as required.
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Supports senior colleagues in other areas of technology to identify and correct problems.
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Deals competently with multiple projects or moderately difficult problems simultaneously.
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Helps ensure monitoring requirements are implemented and observed.
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Provides Ad-Hoc reporting for Service Delivery as required.
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Provides appropriate support documentation and tools for colleagues at all levels.
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Answers queries as appropriate regarding the use of current and new technologies.
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Collaborates with Project teams to assist with issue resolutions.
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Follows the established Change Management processes.
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Assists in implementing services in line with Service Catalogs.
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Familiar with relevant technology developments.
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Maintains knowledge of relevant service catalogs products.
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Remains up-to-date on technology projects.
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Assists in the proposal of technologies that support business needs.
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Develops a solid understanding of employee needs/business applications.
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Adheres to standards as defined.
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Uses best practice processes in every request, to be compliant with SOXFSA audit requirements.
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Ensures that approval for any out-of-budget spend is obtained from senior colleagues prior to commitment.
Experience desired for the Access Management Specialist:
* Multi-domain experience
* Shared mailbox access experience
* Knowledge of Active directory
* Understanding of the financial services industry is highly advantageous
Apply today or Call Kirsty

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