Job Ref: 215802207

Date: 2022-02-13 01:03:06

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Job Purpose

The purpose of this role is to provide technical support services to service users, internal staff, clinicians, FSE and service managers as well as all external stakeholders in the wider community and actively engage with them to promote our range of services. Manager to maximise sales target achievement.

Duties & Responsibilities

To support the provision of weekly and monthly reports to the Board of Directors and Business Development and Customer Relations Director regarding revenue and targets.
To support the provision of accurate and timely quarterly reports regarding performance.
To provide service improvement suggestions following service user feedback.
To deliver presentations and commercial processes to Commissioning groups and external parties.
To continuously promote the Clinical Commercial Services Department amongst the wheelchair service community ensuring the service user is at the heart of everything you do.
To engage with external bodies and CCG's.
To visit service centres to provide support to Service Operations Managers regarding customer queries and provide support in client assessments.
To support the provision of client assessments for service users and provide a quote based on specification and service user needs.
To provide assessments on a wide range of equipment, including Non – NHS provision and Business to Business Sales.
To engage with the healthcare industry in providing sales opportunities through the sale of equipment
To build strong relationships with external parties and suppliers
To undertake manufacturer training and external party updates
To attend seminars and trade exhibitions on behalf of the company
To keep up to date on new and existing ranges of mobility equipment outside of the NHS offering
Person Specification

Full driving licence and the ability to travel between locations
Degree level – ideally a degree in Engineering or equivalent experience required in Clinical technologist registration.
Previous experience of working in a similar role within mobility services.
Working knowledge of general practice and the NHS.
Sales or Commercial or Clinical experience.
Experience in leading projects and developing plans to deliver to targets.
Engineering experience

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