Job Details

LMS Support:

* Support the introduction & management of the Learning Management System

* Manage financial transactions including Direct Debits & Credit Card Payments

* Ongoing System Maintenance

* Admin Super User

* Event Organisation & Management

* Internal/External LMS Contact

Training Centre Support tasks:

* Functional SAP/Invoicing

* Venue and Trainer Liaison

* Resource Management Support

* Consistent Office Presence (To be discussed / agreed)

* Maintain software solutions as necessary to facilitate training

* On-site support for visitors and trainers

Additional tasks:

* Support Resource Management Process

* Course Management & Scheduling

* Support and Manage Trainer and Customer Queries

* Support Customer Complaints Management Process

* Build, promote and maintain a close working relationship with both internal and external stakeholders and customers.

* Understand and support the IMI Centre Coordinator to uphold IMI Approved Training Centre status.

* Remain cost conscious and capitalise on existing internal networks.

* Processing of post course paperwork

Independent Aftermarket (IAM) Training Development Specialist